Remote Access is enabled, but the connectivity status in the user interface stays:
Connectivity Status: Connecting
Trying to establish a remote access connection…
I have received the remote access e-Mail and can access via password. I can see MyBookLive but the status says: Offline.
MyBookLive is connected to the wireless router via Ethernet . I can access Mybook Live with all other Wireless network devices in the network.
I can access the drive via Ping an via Browser (IP).
I am seeing the same “MyBookLive is currently offline” message after logging in successfully with my email and password. I have tried “disabling” and “enabling” remote access (waiting for a few minutes in between) from the Dashboard but that didn’t fix the problem.
Tried port forwarding as suggested in one of the posts for my Remote Access problem where I keep getting “MyNBookLive is offline” . This did not reolve my problem.
i have been fighting this for a while now. anyone want to give a step by step on setting up the router side of things? maybe i have missed something there.
Under the remote access tab in the MBL page, what does the status say? The first post indicated their setting was ‘Connecting’ which means it was having trouble accessing the external world.