WD2GO Issue : MyBookLive 2TB-Version - Can't approach my NAS by web - Offline more details inside

WD Legacy Products My Book Live
#1

Good day ladies and gentlemen,

I purchased the 2TB WD MyBookLive and I quite like it so far, I wanted to start approaching my NAS by the web using the WD2GO Webclient, but i’m facing a problem I can’t seem to google myself out of.
I went through the whole setup process to configure the appropriate settings and this is what I did.

Turned the remote access off - re-enabled remote access half an hour later.
Made sure the port forwarding is setup in a proper manner.

The only thing I can think off what would cause this is that I have it setup to a SWITCH.
The switch is directly connected to the router, not sure if it would matter, hence my username.

I’d really appreciate it if anyone could help me out here, it’s been a great product to me so far but I’d like to get a bit more bang for my buck.

Regards,

iHaveNoIdea

#2

The presense of a switch has no bearing at all… I have each of my MBLs attached to separate switches.

What is the Remote Access “status” indicating in the MBL’s web UI?

#3

If you mean the Ipadress/UI thing where you setup all the settings.

It’s bright green - Labeled connected.

WD2GO Web UI
Offline :frowning:  

#4

That usually indicates a router setup problem, or lack of uPnP support.

#5

I’ve got the same issue.

Initially everything worked quite fine.

However after last firmware upgrade, the NAS userinterface is terribly slow and wd2go reports the NAS offline