Hi - hopefully this is an easy one to fix… I’m not very technical.
Got the My Cloud 2TB all set up OK – from the dashboard at home I can set up new users etc. I’m “admin”, and within the dashboard I’ve been able to set myself up with a password, and added my email address – and this has enabled me to have access the personal cloud via my ipad and iphone. The iphone access definitely works when I’m away from home.
However, I can’t log in to wd2go.com using the email and password which I’ve given myself in the dashboard. So I can’t log in from my work PC on the internet – says invalid username/password – what am I doing wrong?
Incidentally, when I got access via mobile apps I never needed to use the activiation code – just the password I’d set up, so the password seems to work. And it works when I log into the dashboard. Any suggestions please?!