I am a new My Cloud user and trying to get the hang of it. I currently have 4 users for the cloud and the desktop app is TERRIBLE. It constantly freezes up and crashes. This is on different computers, differnt locations, etc. Even when I have 30/8 speeds it doesnt work very well.
I just noticed that you can also access it from wd2go.com. This is MUCH faster and easier to navigate over the app. The problem I am having is the only login and password that works at wd2go.com is my user name and password. The other 3 users can not access it from the website. Their information works on the desktop app and the mobile app, but not the website.
Am I doing something wrong? How can I get others access to the website for their personal folders and shares?