to see if WD will realise this is Microsoft OS, the biggest OS for PC’s globally
90% of desktops are using a variant of Windows:
But for tablet/mobile, it’s almost non-existent:
Much as I disagree with WD’s decision to drop Windows Phone/Mobile support from a user perspective, I can see why they decided to concentrate on the two dominant platforms of Android and iOS, which together constitute 91% of the market. It was a brutal commercial decision. Whether that was the right commercial decision, time will tell.
And yes, part of that brutal commercial decision would have been estimating the cost of buying back devices from customers who were dissatisfied with the decision, and the loss of function. Just as they would have estimated the buy-back cost of people dissatisfied because they can no longer map their drives remotely. They’ve obviously decided the one-off and ongoing development costs to support these functions would be greater than the cost of buy-back. One assumes they’re spending their development money on future products, not ‘legacy’ support…
Again, time will tell whether they were the right decisions, or whether customers lose trust in their product and product support, and choose to look elsewhere for their future storage needs.