I have a kindle fire and ipad. The wd2go app for great for the kindle but never works for the ipad.
The app always times out with device inaccessible. Never have a problem with the kindle fire.
Can someone at WD fix this please
I have a kindle fire and ipad. The wd2go app for great for the kindle but never works for the ipad.
The app always times out with device inaccessible. Never have a problem with the kindle fire.
Can someone at WD fix this please
I have been having the same problem with my Ipad3 for months now.
I have tried all the suggested workarounds but have not been able to sort it out.
The WDPhoto app works perfectly, however the WD2Go app does not.
I have been in discusson with WD and they have put forward numerous suggestions but I have found nothing that works.
They belive the problem is with the Ipad, although I am not convinced.
When I launch the app, I get a Mybooklive icon to sekect.
After selecting the mybooklive I can see all my public shares.
If I click on one I see the next level in the folder structure but after this when I click on a folder the Ipad gives the busy circle and eventaually I get the message
“Device Offline”.
If I the come out of the app and go back in I get the "Device offline " message when I click on the Mybooklive icon.
I can get access to the Mybooklive from my andcroid phone both within my own wifi neetwork and using 3G.
So I know that port forwarding on the Mybooklive is working properly as the android phone and router and mybooklive all talk to each other.
I use an app caled Filebrowser to access the Mybooklive files.
This works a treat.
Why so many people have problems with the WD2GO app and Ipad I have no idea.
I am rapidly coming to the conclusion that I will no try any further.
I was an IT professional and like to think I have a reasonable knowledge around this area,
but if WD cannot define what is causing the problem I dont know who can.