When I log in to the WD MyCloud’s dashboard, I can see the shares associated with each user. Let’s say one of the users is named cory. They can see all the shares in the dashboard, My Cloud iOS app and via the WD MyCloud desktop application. However, when logging in via wd2go.com, none of the shares show up. One potentially contributing factor is that I mistakenly had two users with the same email address. One has been deleted. Should I just restore the MyCloud to factory specs and start again?