I am running WinXP Professional SP3 and bought this drive as a second storage drive. Been as they didn’t send me a jumper (GRRRRRRRR) the instructions say to use the WD align software.
Running this software did not recognise the drive at all, so I partitioned it using the Windows Disk Management tool. The drive now has a letter and seems usable, and it now shows up in the alignment tool. BUT, it is listed as ‘Not a Western Digital Advanced Format Disk’ and it is unable to do anything with it.
What could be the problem?? I am astounded that a new hard drive can be so fiddly and require software that doesn’t function properly. Very unimpressed with WD so far
I’m in exactly the same boat. Bought a WD10EARS to use as a backup drive for my desktop. After upgrading my BIOS so the drive was recognized on my machine, I partitioned and formatted the drive (Primary, NTFS). Then I launched the WD Align software by Acronis, and I’m getting the same thing. The sw indicates the drive is “Not a Western Digital Advanced Format Disk” and also indicates that it has a “Non-optimally aligned partition”.
What gives? :angry:
Things just shouldn’t be this hard. I’m ready to get a Mac…
I just got off the phone with WD support. The tech asked me to download the WD Align System Utility - Powered by Paragon and try that. According to him, it’s preferred over the Acronis utility. I downloaded and ran it while I was on the phone with him, and sure enough, it recognized that the drive was an AFD and allowed me to align it. I ran the utility again after it was finished (took less than half a minute) and it now shows the disk as aligned.
