wd20eads-32s2b0 2tb drive only recognize 750gb

WD Internal Drives Desktop & Mobile Drives
1

Hello everyone,

As the title already says I can’t find a solution for this problem. I had exactly the same problem with a Seagate, then I could update the firmware and my problem was solved. What about this one, is there a firmware update? I couldn’t find anywhere. Anyone have had the same problem?

I’ve tried in various computers(new), USB adapters, cases, and in the BIOS show me only 750GB.

Thanks

2

Hi. welcome to the community.

WD does not provide firmware updates for this internal drive, If writing zeroes to the drive using the DLG still shows the same I would recommend you to contact support and see if they have more information.

1 Like
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Has the Seagate hard drive also 2TB or is it a 3TB hard drive? Was the hard drive ever connected to a Gigabyte motherboard?

/Edit
My mistake.

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seagate was 1tb and it was recognizing only 750gb as well. I have other WD 2TB and it works fine 2TB. Never been plugged to a Gigabyte motherboard