WD10EALS 1TB HDD - new, with bad sectors


#1

Hello all,

I recently purchased a WD10EALS Caviar Blue 1TB HDD for a new computer. As soon as i fire up windows 7, I get the error: Windows has detected a problem with your hard disk.

I ran the Western Digital Lifeguard Diagnostics program, and I see an X under Smart Status with a big fat red FAIL.

Under attributes, everyhing looks fine except:

Re-allocated Sector Count. ID 5. Value: 64. Threshold: 140. Worst: 64. Warranty: 1.

My question is: is there any way to fix this? I dont mind wiping out my HDD, since this is new and I dont have anything on my computer yet. Or do I need to return the HDD? The computer so far runs mostly okay, except when opening some web pages or dling drivers and things, it sometimes hangs.

thanks in advance!


#2

You definitely need to return it and get a proper replacement. You didn’t get what you paid for.


#3

qqqwerty wrote:

You definitely need to return it and get a proper replacement. You didn’t get what you paid for.

He’s absolutely right.  It was damaged somehow, probably dropped.  You need to return it for another drive.


#4

Hi -

Just a quick update. I got my new hdd today, popped it in, and my comp is zoomin! thanks for yalls help.