WD1002FAEX RMA replacement DOA :(


i’ve opened an RMA for a faulty drive, received the replacement, but it’s a DOA refurbished (clicky spin up and in some seconds spin down)!!!

I’ve already opened a case, tryied to phone contact italian support (it doesn’t work).

Any suggestion?


Hi Salvo.V, sorry to hear you received a faulty replacement. Your post was escalated so tech support can assist you with your issue. Please check your private messages.