WD1002FAEX Drives Disconnecting

WD Internal Drives Desktop & Mobile Drives
1

Hey all,

I have 5 of these drives and randomly once a month or so one will go offline. On reboot they rebuild the Raid 5 array but it’s kind of annoying. I found this article which seems to be very similiar if not the same but I didnt see any resolution.

http://community.wdc.com/t5/Desktop/WD1002FAEX-007BA0-Raid-1-connection-issues/td-p/165716

Was this ever resolved? What was the resolution?

My next steps were to see if there was a firmware upgrade available but I couldnt find one, or any. Anyone have the latest firmware revision number and/or a link to the downloads?

I’m running on a HighPoint Tech Raid controller so I was also going to look at upgrading this firmware next. I didnt see anything on their forums about this issue so I’m not sure this will help.

Any info is much appreciated

Thanks

2

Hi those drives do not have tler and are not recommended to use in a raid 5 array. That’s why they drop out all the time. At most WD says they can be used in software raid 0 or 1. WD Caviar Black Hard Drives are not recommended for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis

3

Hammey is correct using those drives for raid 5 it will be a total pain for you, try using RE edition drives