WD1001FALS Correctable & Uncorrectable Sector Counts

WD Internal Drives Desktop & Mobile Drives
1

I decided to check on my drives just now with SpeedFan, and discovered that there are Correctable and Uncorrectable Sector reports with a red icon. Both HDTune and WD Diagnostics shows the drive with a “Good” status.

WD’s warranty check shows my drive has 2 years left.

HDTune has these values:

HD Tune: WDC WD1001FALS-00J7B Health

ID                               Current  Worst    ThresholdData     Status   
(01) Raw Read Error Rate         200      200      51       0        Ok       
(03) Spin Up Time                233      227      21       8350     Ok       
(04) Start/Stop Count            99       99       0        1724     Ok       
(05) Reallocated Sector Count    200      200      140      0        Ok       
(07) Seek Error Rate             200      200      0        0        Ok       
(09) Power On Hours Count        75       75       0        18579    Ok       
(0A) Spin Retry Count            100      100      0        0        Ok       
(0B) Calibration Retry Count     100      100      0        0        Ok       
(0C) Power Cycle Count           99       99       0        1701     Ok       
(C0) Power Off Retract Count     200      200      0        105      Ok       
(C1) Load Cycle Count            200      200      0        1719     Ok       
(C2) Temperature                 115      101      0        35       Ok       
(C4) Reallocated Event Count     200      200      0        0        Ok       
(C5) Current Pending Sector      192      192      0        1465     Ok       
(C6) Offline Uncorrectable       193      192      0        1284     Ok       
(C7) Ultra DMA CRC Error Count   200      200      0        0        Ok       
(C8) Write Error Rate            145      143      0        7406     Ok       

Power On Time         : 18579
Health Status         : Ok

According to Diagnostic tools, the warranty does not cover these values. Only Spin Up, Reallocated Sectors & Raw Read Error Rate.

With WD Diagnostics, the drive fails the quick test.

Status Code = 07 (Failed Read Test Element), Failure Checkpoint = 97 (Unknown Test)

2

Where did you get that the warranty will not cover those values?

That’s not true

go to WD’s web and replace the drive

3

@Wizer, I believe Xaionik was referring to the “Warranty” column in the Data LifeGuard report. AIUI, a tick in this column indicates that a failure in the corresponding attribute is “warranty-able”.

That said, I agree that Tech Support may grant an RMA in this particular case on the basis of those other bad attributes, or on the basis of the “Failed Read Test Element” error.

4

I sent a request at the WD support site, but they have yet to respond.

Seems like the life of these drives get worse every generation. I had 2 Gen 1 SATAs die in 7 years. This one is dying in 3.