WD World Edition white light freezes/locks up

 this is from the “backup” MBWE

it has these scripts moved to /root/

changeNotifySocket

cvm

miocrawler

S60inetd

S9M_mionet

I didn’t move twonky becouse i’m tryng to find a solution WITH twonky, because i need it in the other MBWE (the “Dlna” one)

PID  Uid     VmSize Stat Command
    1 root        620 S   init
    2 root            SW< [kthreadd]
    3 root            SW< [ksoftirqd/0]
    4 root            SW< [events/0]
    5 root            SW< [khelper]
   30 root            SW< [kblockd/0]
   35 root            SW< [ata/0]
   36 root            SW< [ata_aux]
   57 root            SW  [pdflush]
   58 root            SW  [pdflush]
   59 root            SW< [kswapd0]
   60 root            SW< [aio/0]
   64 root            SW< [xfslogd/0]
   65 root            SW< [xfsdatad/0]
   66 root            SW< [xfs_mru_cache]
  684 root            SW< [sata-endQ]
  685 root            SW< [scsi_eh_0]
  695 root            SW< [sata-endQ]
  696 root            SW< [scsi_eh_1]
  702 root            SW< [md2_raid1]
  705 root            SW< [md3_raid1]
  708 root            SW< [md1_raid1]
  710 root            SW< [md0_raid1]
  712 root            SW< [kjournald]
  809 root            SW< [kjournald]
  974 root            SW< [kfand]
 1079 root            SW< [khubd]
 1710 root            SW< [rpciod/0]
 2012 root        840 S < /usr/sbin/mini_httpd -d /proto/SxM_webui -c .mp3|
 2723 root            SW< [xfsbufd]
 3179 root            SW< [xfssyncd]
 3218 daemon      608 S   /sbin/portmap
 3234 root        968 S   /usr/sbin/sshd
 3254 root        140 S   /usr/sbin/ntpdated 86400
 3270 root       2824 S < /usr/sbin/smbd -D
 3272 root       2152 S < /usr/sbin/smbd -D
 3278 root       1764 S   /usr/sbin/nmbd -D
 3321 root        572 S   /usr/sbin/wixalarmdaemon
 3324 root        572 S   /usr/sbin/wixalarmdaemon
 3325 root        484 S   /usr/sbin/wixhwmonitor
 3326 root        484 S   /usr/sbin/wixhwmonitor
 3327 root        572 S   /usr/sbin/wixalarmdaemon
 3330 root        484 S   /usr/sbin/wixhwmonitor
 3332 root        484 S   /usr/sbin/wixhwmonitor
 3355 root        372 S < /twonky/twonkymedia -D -appdata /DataVolume/jewab -lo
 3356 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3368 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3382 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3383 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3384 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3385 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3388 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3389 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3394 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3399 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3403 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3404 root       3168 S < /twonky/twonkymediaserver -D -appdata /DataVolume/jew
 3415 root        616 S   /bin/sh /etc/rc.logrotate
 3464 root        500 S   /sbin/syslogd -m 0
 3630 root       3516 S   /usr/bin/php -q /proto/SxM_webui/ctcs/service_ctcs.ph
 3635 root       2620 S   /usr/bin/php -q /proto/SxM_webui/ctcs/service_trigger
 3645 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3648 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3650 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3657 root       2192 S   /usr/bin/php -q /proto/SxM_webui/ctcs/dn_scd_monitor.
 3662 root        592 S   sh -c /proto/SxM_webui/ctcs/dn_scd.php
 3663 root       3172 S   /usr/bin/php -q /proto/SxM_webui/ctcs/dn_scd.php
 3668 root        640 S   /bin/sh /usr/bin/monitorio.sh
 3669 root       2216 S   /usr/bin/php -q /proto/SxM_webui/admin/tools/monitorR
 3694 root        796 S   /usr/sbin/WiAutoConfig
 3701 root        796 S   /usr/sbin/WiAutoConfig
 3702 root        796 S   /usr/sbin/WiAutoConfig
 3707 root        296 S   /usr/sbin/lld2d eth0
 3742 root        600 S   /sbin/getty -L ttyS0 115200 vt100
 9446 nobody     3304 S < /usr/sbin/smbd -D
11804 root       1628 S   sshd: root@pts/0
11806 root        796 S   -sh
12016 root        408 S   sleep 3600
12077 root        408 S   /bin/sleep 60
12078 root        676 R   ps -elf

if you temporarily stop twonkymediaserver, does the box run stable?

/etc/init.d/S97twonkyserver stop

(after reboot twonky will start again automatically)

if the box runs stable, a possible workaround could be to restart twonkyserver by crond at regular intervalls (e.g. at night). I have no idea about fixing twonky, but there is a Parameter in the configfile (/DataVolume/jewab/twonkymedia-server.ini)

streambuffer=131072

which seems a litte weird (my box has 128MB RAM ;-), you could change this to e.g.

streambuffer=16384

and see what happens…

ok, I’ve stopped twonky on the backup MBWE as you suggested.

now I wait…

thank you very much,

I will post my results here.

Hi! Another frustrated user here…

Thanks for all your advice.

However, I followed all  your suggestions but my MBWE still freezes at night when our backup scripts run.

Everytime I go to work in the morning, I will not be able to access the MyBook through run and http. I was able to ping it though like what hurtware mentioned in his first post. I need to do a hard reset to be able to make it back online and accessible.

I already upgraded the firmware to 01.02.06 with MioNet 4.3.1.7. I also disabled inetd, twonky and mionet but still to no avail. I don’t even get 2 days uptime. Can’t get much info on the logs either.

Any help is greatly appreciated.

Thanks.

that’s strange… I was quite successful (uptime nearly 2 weeks) with the same measures (upgrade to 1.02.06, inetd, twonky, mionet stopped). What I did additionally was formatting swap space (see here http://community.wdc.com/t5/My-Book-World-Edition/WD-World-Edition-white-light-freezes-locks-up/m-p/124738#M3630), sorry for those voodoo-advices but I am sort of desperate with this super-buggy-box, too :wink: I guess you transfer many GBytes per night? Please check your process list to be sure no twonkymediaserver, mionet or inetd is running.

Thanks hurtware.

After I posted in this thread, for some reason, the MBWE didn’t freeze up. I am not sure what’s going on here but I got almost 6 days uptime but today, i think it froze again.

Not really that much, probably like 1-2 GB only.

If you don’t mind, where can you get the CLI commands for this MBWE? Like for checking the process list. Thanks a lot for your help.

The MBWE accepts basic Linux commands, you get the process list by logging in with SSH-Terminal and

ps -efl

the output shows if twonky or anything else is running, please post it - maybe it gives a hint :wink:

HYG sir… The only thing I haven’t done yet is the formatting of swap space. Thanks a lot for your help.

PID  Uid     VmSize Stat Command
    1 root        620 S   init
    2 root            SW< [kthreadd]
    3 root            SW< [ksoftirqd/0]
    4 root            SW< [events/0]
    5 root            SW< [khelper]
   30 root            RW< [kblockd/0]
   35 root            SW< [ata/0]
   36 root            SW< [ata_aux]
   57 root            DW  [pdflush]
   58 root            SW  [pdflush]
   59 root            RW< [kswapd0]
   60 root            SW< [aio/0]
   64 root            SW< [xfslogd/0]
   65 root            SW< [xfsdatad/0]
   66 root            SW< [xfs_mru_cache]
  684 root            SW< [sata-endQ]
  685 root            SW< [scsi_eh_0]
  695 root            SW< [sata-endQ]
  696 root            SW< [scsi_eh_1]
  710 root            SW< [md2_raid1]
  713 root            SW< [md3_raid1]
  716 root            SW< [md1_raid1]
  718 root            SW< [md0_raid1]
  720 root            SW< [kjournald]
  793 root            SW< [kjournald]
  969 root            DW< [kfand]
 1069 root            SW< [khubd]
 1721 root            SW< [rpciod/0]
 2053 root        840 S < /usr/sbin/mini_httpd -d /proto/SxM_webui -c **.mp3|**
 3280 root            SW< [xfsbufd]
 3281 root            SW< [xfssyncd]
 3318 daemon      620 S   /sbin/portmap
 3336 root        960 S   /usr/sbin/sshd
 3361 root            SW  [lockd]
 3364 root            SW  [nfsd]
 3370 root        232 S   /usr/sbin/rpc.mountd
 3398 root        140 S   /usr/sbin/ntpdated 86400
 3424 root       2772 S < /usr/sbin/smbd -D
 3426 root       2148 S < /usr/sbin/smbd -D
 3432 root       1764 S   /usr/sbin/nmbd -D
 3459 root       1128 S < /usr/sbin/afpd -g nobody -c 50 -n MyBookWorld2
 3501 root        572 S   /usr/sbin/wixalarmdaemon
 3502 root        572 S   /usr/sbin/wixalarmdaemon
 3505 root        572 S   /usr/sbin/wixalarmdaemon
 3508 root        484 S   /usr/sbin/wixhwmonitor
 3510 root        484 S   /usr/sbin/wixhwmonitor
 3511 root        484 S   /usr/sbin/wixhwmonitor
 3515 root        484 S   /usr/sbin/wixhwmonitor
 3531 root        608 S   /bin/sh /etc/rc.logrotate
 3553 root        408 S   sleep 3600
 3570 root        500 S   /sbin/syslogd -m 0
 3683 nobody     3536 S < /usr/sbin/smbd -D
 3705 root       1432 S   /usr/bin/mt-daapd -m -c /etc/mt-daapd.conf
 3711 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3712 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3715 root       1028 S   /usr/bin/mDNSResponder -f /etc/mDNSResponder.conf
 3738 root       1432 S   /usr/bin/mt-daapd -m -c /etc/mt-daapd.conf
 3739 root       1432 S   /usr/bin/mt-daapd -m -c /etc/mt-daapd.conf
 3792 root       3492 S   /usr/bin/php -q /proto/SxM_webui/ctcs/service_ctcs.ph
 3797 root       2620 S   /usr/bin/php -q /proto/SxM_webui/ctcs/service_trigger
 3807 root       2188 S   /usr/bin/php -q /proto/SxM_webui/ctcs/dn_scd_monitor.
 3815 root        592 S   sh -c /proto/SxM_webui/ctcs/dn_scd.php
 3817 root       3168 S   /usr/bin/php -q /proto/SxM_webui/ctcs/dn_scd.php
 3818 root       2216 S   /usr/bin/php -q /proto/SxM_webui/admin/tools/monitorR
 3831 root        792 S   /usr/sbin/WiAutoConfig
 3845 root        792 S   /usr/sbin/WiAutoConfig
 3847 root        792 S   /usr/sbin/WiAutoConfig
 3863 root        312 S   /usr/sbin/lld2d eth0
 4004 root        600 S   /sbin/getty -L ttyS0 115200 vt100
 4459 root       1624 S   sshd: root@pts/0
 4461 root        792 S   -sh
 4462 root        676 R   ps -ef1

There are following differences to my configuration (which seems to work well):

  1. You are running iTunes (web interface → media → iTunes resp. /etc/init.d/_SK9iTune)

  2. You have AFP enabled (web interface → network → services AFP resp. /etc/init.d/_SK91atalk)

  3. Swap space is not reformatted in your box

I’d recommend checking 3) first ( http://community.wdc.com/t5/My-Book-World-Edition/WD-World-Edition-white-light-freezes-locks-up/m-p/124738#M3630), there is some evidence this might help. If you do not need iTunes or apple file sharing, switch it off temporary (/etc/init.d/_SK9iTune stop or /etc/init.d/_SK91atalk stop) to see if its getting better :wink:

Good luck!

Thanks for your help sir.

I think I figured out what’s going on. There was actually a server transferring a huge chunk of data in MyBook every night. I tried stopping the scripts for that particular server and I got 4 days uptime now.

I also stopped iTunes and AFP server because I’m not using it anyway.

Just to make sure, will the formatting of swap space affect any of the data in the MBWE?

Thanks again.

Yes I think that is the problem, this box gets overloaded with large amounts of data, exactly what a real NAS should handle :angry: Maybe you got rid of this bug by deactivating unneeded services. I would recommend to observe if your MBWE is stable now, if you experience another crash reformat swap space. This does not affect any data on your drive but you must be absolutely sure to run the mkswap command on the swap partition and not on any data partition! You can check this by “cat /proc/swaps” or “swapon -s”, the output shows the right partition to format.

two weeks now and my MBWE used for the backup is still runing without problem.

I will set up the DLNA one with the same solutions (except for twonky but reducing its buffer memory)

again thank you hurtware for the support.

That’s good! Seems twonky is one of the culprits, let me know if you succeed with the streambuffer configuration. My box runs for about 2 weeks without crash now, too :slight_smile:

1 Like

Hi hurtware my box has been running for 26 days with having to be restarted and all I did was the basic changes outlined in your thread. Thanks M

Thank You, my box is working over 2 weeks now, too. I’m absolutely frustrated about the fact, that WDC does not only ignore this problem since more than 1 year, they even sell this “product” with a fatal systematic error at the time and they provide no qualified support or firmware updates.

I have problem with this disk since I bought it six months ago , and hoped that new versions will solve blocking issues, but for now …

Few weeks ago I have upgraded firmware to 1.02.05 , nothing was changed, disk still blocking and I had to hard reset it all the time, twonky media server not working.

Now I wanted to update to 1.02.06 ( it is not working anyway, so no harm done) but if I try automatic update I got msg.

"Your device is up to date " , and there is no file to do it manually. Any sugestion ?

I’m not so familiar with linux, but I think I had stopped twonky server from starting automatically, how to start it now manually.

Thanks

zoran

After getting 1 week uptime, my box froze again.

Now, I formatted the swap space and will see how it goes.

Thanks hurtware for all your support! 

You’re welcome! Please post if formatting swap was successful, good luck!

I have made it permanent. I upload 75gb of files ok. M

Found out this topic y-day, had exactly the same problems with WD My Book World Edition.

Symptoms: only responded to ping, lowest front LED was lit, couldn’t access web interface, couldn’t access shared folders, no go with SSH.

Using latest firmware (01.02.06 with MioNet 4.2.27), disabled itunes, mionet, ftp, nfs and afp. Despite all that it hardly achieved uptime more than a couple of days, sometimes it went MIA two to three times a day. On several occasions it froze when i booted up one of the computers in network.

'Nyway, i followed hurtwares guides and disabled inetd and manually stopped twonky. Uptime now 1 days, 5:02, hot **bleep** :wink: I’ll keep you posted just FYI, to see if it helped…

If (or better yet, WHEN) it freezes again, i’m putting this piece of ■■■■ in permanent retirement. Even more so, because recently i got me a Qnap 219P NAS & UPS combo. This device NEVER! froze, getting uptimes of 90+ days, only rebooted it 3 times for fw upgrades. Now this is what i’d call a good SOHO NAS.

What a contrast to that utter WD piece of s***! :angry: I’d never thought WD can “afford” such a product.