WD Utilities will not check anything

I keep clicking on check drive status or quick drive test or the buttons at the top and it will not do anything, why is it doing this? I want to check the drive because I have not done a drive check in a while but will not let me do anything. Please and Thank You!

Which My Cloud device do you have? What troubleshooting steps have you tried?

I have a MyBook 6TB that I am trying to check smart status and error check and it won’t let me click on anything in the program.