WD utilities and security cant recognize my drive


#1

I bought a new my passport, I installed anything but when I am trying to open WD drive utilities or security it doesnt recognize it and pops up a message while I am connected. Any ideas?
(My pc recognize the drive and I can see it in WD discovery)


#2

Hi Jacob_P,

I would like to suggest you to kindly uninstall WD Drive utilities and WD security from your computer and again re-install it from WD support website and then check whether the re-installed WD Drive utilities and WD security see your drive or not.

Refer the link below to re-install WD drive utilities and WD Security:


#3

thank very much for your immediate response. Finally, I find a solution.

Στις Σάβ, 12 Ιαν 2019 στις 11:07 μ.μ., ο/η Clx44 via WD Community wd@discoursemail.com έγραψε: