Wd unlocker locked DVD drive

WD External Drives WD Portable Drives
1

Hello,
I am using a 1TB My Passport Ultra. It is working fine.
I just noticed that the DVD drive indicates it has WD unlocker installed. I tried using a music DVD today and the drive does not recognize the DVD or the Eject command in Win 10. I uninstalled all the WD software but to no avail. Right now I am running the Backup and Drive Utilities only, not the security utility.
How do I “uninstall” WD unlocker from the DVD drive?
Ian

2

Hello,

What’s the model number of your drive? sound like you have previews version that came with the virtual CD manager.

3

Thanks for the reply. The model number is WDBBKD0020BBK-05.
Ian