I am using a 1TB My Passport Ultra. It is working fine.
I just noticed that the DVD drive indicates it has WD unlocker installed. I tried using a music DVD today and the drive does not recognize the DVD or the Eject command in Win 10. I uninstalled all the WD software but to no avail. Right now I am running the Backup and Drive Utilities only, not the security utility.
How do I “uninstall” WD unlocker from the DVD drive?
What’s the model number of your drive? sound like you have previews version that came with the virtual CD manager.
Thanks for the reply. The model number is WDBBKD0020BBK-05.