WD Community

WD TV will not recognise my My Book Elite 1TB external harddrive -

Hi

I purchased the My Book Elite 1TB External Hard Drive yesterday and managed to talk the wife into buying a WD TV today. I have hooked up the WD TV to my LCD via HDMI… so good so far… but it will not recognise the My Book Elite.

I have a message across the top of the screen “No Storage device detected”… whats up with that?

I would have thought the egg heads at WD would allow one of their devices to talk with another.

any assistance you can provide is appreciated.

20 minutes after I posted the above, I realised my error… My external hard drive was password protected and I could not enter the password to allow access. I disabled the security setting on the HD (while hooked up to my PC) and it now works smoothly.

My apologies to the egg heads at WD

AtoZed

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.