WD TV Play media player hangs very frequently

I have recently purchased WD TV Play. It hangs very frequently while trying to play youtube videos and switching between yuptv channels. it heats up like anything. any suggestions… Leelakrishna


Make sure you have the latest firmware installed ( Current Firmware - 1.05.47 (3/2013))  If you have already installed it and are still experiencing these issues, in the interest of troubleshooting, you may want to reset the device back to factory default, as this will remove any residual configurations that may be causing conflicts from an update that did not fully reset upon reboot of the unit.