WD TV Live (WDBHG70000NBK) - Freezing

i just received my WD TV Live and with great anticipation, unboxed it, plugged it inx, configured iand updated it.  oence all up to date, i browsed for my share which is a FreeNAS server, and was unable to find it under windows shares.  i went to my old WD HD TV Live and searched for it there and it came right up, so i went back to the new device and restarted it and still nothing.  after a while of back and forth it finally showed up (not my complaint.)  i browsed the folder i have my movies in and tried to search with the remote (using search), a keyboard, and the mobile application with no luck.  while trying to scroll, after a short while it froze with the search icon and stay that way for a few hours until i pulled the plug as it was unresponsive.  please note that i have approximately folders in the directory that  it is trying to browse.  though uncommon, this isnt a problem for the older device. 

i am hoping that a fix for the scrolling and the search feature will be comming soon?

if there are any questions or anyone from WD wants to work with me directly i am available for this.  please note that i have experience programming, have been a beta tester in years past for AOL and Microsoft before beta was a household word.  i currently am in a technical IT role with many years experience with this sort of debugging.

Thanks in Advance!

You have a new WD TV Live Streaming Player and you should post at the forum below. This forum is for the old WD TV LIve.

http://community.wdc.com/t5/WD-TV-Live-Streaming-Media/ct-p/wdtvlive_streaming

Have you tried resetting the player to factory defaults via the internal menu. This sometimes helps if you have a problem particularly after a firmware update. 

This is a user to user forum and so therefore you will probably not get a response from WD directly.