WD TV Live video plays then stops and black screen

I have a WD TV Live and I play movies through a usb hard drive. Everything worked fine until yesterday. This happens on all types of video formats. I can play a video and sometimes it will play for over an hour and sometimes only 30 minutes and then the screen just goes black. I can hit the back button and go back to the files and then if I select play it just has the orange arrow going around in a circle and never plays. If I reset the box I can play the videos again but the same problem happens after a while. I have also tried a different hard drive and same results. Anyone know what this might be?



Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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I have the same problem! :confounded:

Did you find a solution for this?