I have WD Tv Live streaming media player and few weeks back I activated the youtube app by entering the code that is shown on the device on youtube site. It showed all the playlists and subscritions that I had on youtube on the device.
Now it is not longer showing my playlists and subscritions. I have tried entering the code multiple times but no use. Could any1 help me figure it out how to get my playlists show up on the device.
how do I log in into the device? when I press signin on the youtube app it just shows that go to the Sign in - Google Accounts and enter the code. could you please where is the log in option for they youtube app; I looked around but could not find it. also could provide linke for the device manual.
Thank you for contacting Western Digital Customer Service and Support. My name is [Deleted-privacy].
Please accept our apologies for the inconvenience you are experiencing. First make sure the device is connected to a wall outlet and not on a power strip, surge protector or extensions (at least for troubleshooting purposes). With the device turned on, let us try 2 reset procedures for the device that could fix the issue.
Get a fine-tipped stylus or the unfolded end of a paperclip, you will use it on a small hole on the bottom side of the device. You will push the button inside for 2 seconds and let it reboot. Try again
To perform a factory reset start on the Home menu go to Set Up, then go to System → Device Reset → Reset All Settings to Factory Default, after it reboots try again.
If the issues remain, then try a Firmware rollback to previous versions one by one until the issue is fixed.