last xmas i got the wd live plus and loved it at first. then i got a verbatim accent 1tb HD and loaded all my movies onto it. i started to experience long load times (sometimes up to 1.5 min blue spinning wheel) and sporadic “cannot play media, unsupported file” on files I had previously played with no problem. like i said, it comes and goes. also, sometimes the whole system will freeze up and I have to power it off by unplugging the ac adaptor. the device is updated fully.
questions: is the hard drive too large? is the hard drive not a favored type? why will it play files, then not play them minutes later? why am i experiencing long load times? what’s up with the freezing?
i am very new to the forum and the device itself. please forgive any omissions on my part.
