WD tv live plus- netflix - retrieving -> no screen no audio -> stop and back to thumbnails
Hello, I have two problems now, A and B.
A. Netflix, when playing movie, does not show video nor audio
I installed the WD tv live plus and everything works fine except Netflix. (I activated)
Problem is as below,
go to my queu and click play, title of the movie and “retrieving” is shown (I rarely see the RED bar filling)
soon the movie title disappears and “retrieving” disappears and now all I see is a BLACK screen. No video/audio.
after waiting several minutes I press “stop” from my remote and I go back to the movie thumbnail and description screen.
I have activated, and also inside setting audio/video I played with various options but nothing works.
B. Since nothing worked I DEACTIVATED my WD tv live plus through website. I was trying to REACTIVATE thinking that it might solve things. But the problem that I have now is as below.
On Netflix website my device is not activated.
On my TV I can still view movies queus and categories.
I cannot get the new activation code.
Please help, I bought this tool only to watch Netflix.
Now everything works BUT netflix and I feel so sad.
Thank you very much in advance.