I am trying to troubleshoot a friends set up. He has a new WD TV Live (model# [Deleted]) and a WD My Book 3Tb external Hard Drive.
A couple of questions:
Lets say he has several hundred videos and several thousand mp3’s and a bunch of digital pics loaded onto the hard drive…how long should the initial scan take after connecting the hard drive? I ask because the process takes forever and never seems to end.
If he disconnects the hard drive and the player and moves it to another location and reassembles it will it go through the same process of scanning and take just as long as the initial scan?
What is the proper procedure for shutting down this system so there is no data corruption? In looking at the manual for the hard drive it indicates that the power button on the back of the hard drive is only to be used when the hard drive is connected to a PC, so apparently the power button shouldnt be used when the is connected to the WD TV Live, right?
I fear he has corrupted the data on the hard drive because he cant get the pair to behave properly. It would seem as though this should be a no-brainer being that both products are WD, but my friend has had nothing but problems.
Any help would be appreciated.