Wd tv live not recognizing seagate goflex external harddrive

seagate hd shows up on my laptop fine. the media player recognizes videos from an 8 gig USB and play the videos fine too. for some reason the wd media player is not recognizing the seagate HD. any help would be much appreciated. thanks in advance.

Hello, what is the capacity of the goflex hard drive? Also check if you have the latest firmware update installed.