WD TV live no image to some .mkv files

WD Legacy Products WD TV Live & Live Plus
1

Hi,

For some time now i’ve been experiencing problems with .mkv files on my wd tv live rev. 1. The firmware is up to date. When i start some mkv files the image turns black and nothing happens, the only thing i can do is to go back to the main menu. Any ideea what’s happening and what can i do to fix this? Thx

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en