WD TV live no image to some .mkv files


For some time now i’ve been experiencing problems with .mkv files on my wd tv live rev. 1. The firmware is up to date. When i start some mkv files the image turns black and nothing happens, the only thing i can do is to go back to the main menu. Any ideea what’s happening and what can i do to fix this? Thx

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support