WD TV Live is not playing my movies!

MediaInfo is freeware --install it and then run one of your movies through it and post the results.

Hereā€™s the output from mediainfo:

General ID/String;General MenuID/String;General CompleteName;General Format;General Format/Info;General Format_Commercial_IfAny;General Format_Version;General Format_Profile;General Format_Settings;General CodecID;General CodecID/Info;General CodecID/Hint;General CodecID_Description;General FileSize/String;General Duration/String;General Duration_Start;General Duration_End;General OverallBitRate_Mode/String;General OverallBitRate/String;General OverallBitRate_Minimum/String;General OverallBitRate_Nominal/String;General OverallBitRate_Maximum/String;General Album_ReplayGain_Gain/String;General Album_ReplayGain_Peak;General Encryption;General Domain;General Collection;General Season;General Season_Position;General Season_Position_Total;General Movie;General Movie/More;General Movie/Country;General Movie/Url;General Album;General Album/More;General Album/Sort;General Comic;General Comic/More;General Comic/Position_Total;General Part;General Part/Position;General Part/Position_Total;General Track;General Track/More;General Track/Url;General Track/Sort;General Track/Position;General Track/Position_Total;General Chapter;General SubTrack;General Original/Album;General Original/Movie;General Original/Part;General Original/Track;General Performer;General Performer/Sort;General Performer/Url;General Original/Performer;General Accompaniment;General Composer;General Composer/Nationality;General Arranger;General Lyricist;General Original/Lyricist;General Conductor;General Director;General AssistantDirector;General DirectorOfPhotography;General SoundEngineer;General ArtDirector;General ProductionDesigner;General Choregrapher;General CostumeDesigner;General Actor;General Actor_Character;General WrittenBy;General ScreenplayBy;General EditedBy;General CommissionedBy;General Producer;General CoProducer;General ExecutiveProducer;General MusicBy;General DistributedBy;General OriginalSourceForm/DistributedBy;General MasteredBy;General EncodedBy;General RemixedBy;General ProductionStudio;General ThanksTo;General Publisher;General Publisher/URL;General Label;General Genre;General Mood;General ContentType;General Subject;General Description;General Keywords;General Summary;General Synopsis;General Period;General LawRating;General LawRating_Reason;General ICRA;General Released_Date;General Original/Released_Date;General Recorded_Date;General Encoded_Date;General Tagged_Date;General Written_Date;General Mastered_Date;General Recorded_Location;General Written_Location;General Archival_Location;General Encoded_Application;General Encoded_Library/String;General Encoded_Library_Settings;General Cropped;General Dimensions;General DotsPerInch;General Lightness;General OriginalSourceMedium;General OriginalSourceForm;General OriginalSourceForm/NumColors;General OriginalSourceForm/Name;General OriginalSourceForm/Cropped;General OriginalSourceForm/Sharpness;General Tagged_Application;General BPM;General ISRC;General ISBN;General BarCode;General LCCN;General CatalogNumber;General LabelCode;General Owner;General Copyright;General Copyright/Url;General Producer_Copyright;General TermsOfUse;General ServiceName;General ServiceChannel;General Service/Url;General ServiceProvider;General ServiceProviderr/Url;General ServiceType;General NetworkName;General OriginalNetworkName;General Country;General TimeZone;General Cover;General Cover_Description;General Cover_Type;General Cover_Mime;General Lyrics;General Comment;General Rating;General Added_Date;General Played_First_Date;General Played_Last_Date;General Played_Count;Video 0 ID/String;Video 0 MenuID/String;Video 0 Format;Video 0 Format/Info;Video 0 Format_Commercial_IfAny;Video 0 Format_Version;Video 0 Format_Profile;Video 0 MultiView_BaseProfile;Video 0 MultiView_Count;Video 0 Format_Settings_BVOP/String;Video 0 Format_Settings_QPel/String;Video 0 Format_Settings_GMC/String;Video 0 Format_Settings_Matrix/String;Video 0 Format_Settings_CABAC/String;Video 0 Format_Settings_RefFrames/String;Video 0 Format_Settings_Pulldown;Video 0 Format_Settings_FrameMode;Video 0 Format_Settings_GOP;Video 0 Format_Settings_FrameStructures;Video 0 MuxingMode;Video 0 CodecID;Video 0 CodecID/Info;Video 0 CodecID/Hint;Video 0 CodecID_Description;Video 0 Duration/String;Video 0 Duration_LastFrame/String;Video 0 BitRate_Mode/String;Video 0 BitRate/String;Video 0 BitRate_Minimum/String;Video 0 BitRate_Nominal/String;Video 0 BitRate_Maximum/String;Video 0 Width/String;Video 0 Width_Original/String;Video 0 Height/String;Video 0 Height_Original/String;Video 0 DisplayAspectRatio/String;Video 0 DisplayAspectRatio_Original/String;Video 0 Rotation/String;Video 0 FrameRate_Mode/String;Video 0 FrameRate_Mode_Original/String;Video 0 FrameRate/String;Video 0 FrameRate_Original/String;Video 0 FrameRate_Minimum/String;Video 0 FrameRate_Nominal/String;Video 0 FrameRate_Maximum/String;Video 0 Standard;Video 0 ColorSpace;Video 0 ChromaSubsampling;Video 0 BitDepth/String;Video 0 ScanType/String;Video 0 ScanOrder/String;Video 0 Bits-(Pixel*Frame);Video 0 StreamSize/String;Video 0 Alignment;Video 0 Title;Video 0 Encoded_Application;Video 0 Encoded_Library/String;Video 0 Encoded_Library_Settings;Video 0 Language/String;Video 0 Language_More;Video 0 Encoded_Date;Video 0 Tagged_Date;Video 0 Encryption;Audio 0 ID/String;Audio 0 MenuID/String;Audio 0 Format;Audio 0 Format/Info;Audio 0 Format_Commercial_IfAny;Audio 0 Format_Version;Audio 0 Format_Profile;Audio 0 Format_Settings_SBR/String;Audio 0 Format_Settings_PS/String;Audio 0 Format_Settings_Mode;Audio 0 Format_Settings_ModeExtension;Audio 0 Format_Settings_Emphasis;Audio 0 Format_Settings_Floor;Audio 0 Format_Settings_Firm;Audio 0 Format_Settings_Endianness;Audio 0 Format_Settings_Sign;Audio 0 Format_Settings_Law;Audio 0 Format_Settings_ITU;Audio 0 MuxingMode;Audio 0 MuxingMode_MoreInfo;Audio 0 CodecID;Audio 0 CodecID/Info;Audio 0 CodecID/Hint;Audio 0 CodecID_Description;Audio 0 Duration/String;Audio 0 BitRate_Mode/String;Audio 0 BitRate/String;Audio 0 BitRate_Minimum/String;Audio 0 BitRate_Nominal/String;Audio 0 BitRate_Maximum/String;Audio 0 Channel(s)/String;Audio 0 ChannelPositions;Audio 0 SamplingRate/String;Audio 0 BitDepth/String;Audio 0 CompressionRatio;Audio 0 Video_Delay/String;Audio 0 ReplayGain_Gain/String;Audio 0 ReplayGain_Peak;Audio 0 StreamSize/String;Audio 0 Alignment/String;Audio 0 Interleave_Duration/String;Audio 0 Interleave_Preload/String;Audio 0 Title;Audio 0 Encoded_Library/String;Audio 0 Encoded_Library_Settings;Audio 0 Language/String;Audio 0 Language_More;Audio 0 Encoded_Date;Audio 0 Tagged_Date;Audio 0 Encryption;Audio 1 ID/String;Audio 1 MenuID/String;Audio 1 Format;Audio 1 Format/Info;Audio 1 Format_Commercial_IfAny;Audio 1 Format_Version;Audio 1 Format_Profile;Audio 1 Format_Settings_SBR/String;Audio 1 Format_Settings_PS/String;Audio 1 Format_Settings_Mode;Audio 1 Format_Settings_ModeExtension;Audio 1 Format_Settings_Emphasis;Audio 1 Format_Settings_Floor;Audio 1 Format_Settings_Firm;Audio 1 Format_Settings_Endianness;Audio 1 Format_Settings_Sign;Audio 1 Format_Settings_Law;Audio 1 Format_Settings_ITU;Audio 1 MuxingMode;Audio 1 MuxingMode_MoreInfo;Audio 1 CodecID;Audio 1 CodecID/Info;Audio 1 CodecID/Hint;Audio 1 CodecID_Description;Audio 1 Duration/String;Audio 1 BitRate_Mode/String;Audio 1 BitRate/String;Audio 1 BitRate_Minimum/String;Audio 1 BitRate_Nominal/String;Audio 1 BitRate_Maximum/String;Audio 1 Channel(s)/String;Audio 1 ChannelPositions;Audio 1 SamplingRate/String;Audio 1 BitDepth/String;Audio 1 CompressionRatio;Audio 1 Video_Delay/String;Audio 1 ReplayGain_Gain/String;Audio 1 ReplayGain_Peak;Audio 1 StreamSize/String;Audio 1 Alignment/String;Audio 1 Interleave_Duration/String;Audio 1 Interleave_Preload/String;Audio 1 Title;Audio 1 Encoded_Library/String;Audio 1 Encoded_Library_Settings;Audio 1 Language/String;Audio 1 Language_More;Audio 1 Encoded_Date;Audio 1 Tagged_Date;Audio 1 Encryption
;;F:\Movies\_new\Prince.of.Persia.The.Sands.of.Time.720p.BluRay.x264-HUBRIS\poptsot-hubris.mkv;Matroska;;;;;;;;;;6.56 GiB;1h 55mn;;;;8 105 Kbps;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;UTC 2010-08-25 10:52:06;;;;;;;mkvmerge v4.2.0 ('No Talking') built on Jul 28 2010 18:38:23;libebml v1.0.0 + libmatroska v1.0.0;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;1;;AVC;Advanced Video Codec;;;High@L4.1;;;;;;;Yes;4 frames;;;;;Container profile=Unknown@4.1;V_MPEG4/ISO/AVC;;;;1h 55mn;;;6 592 Kbps;;;;1 280 pixels;;536 pixels;;2.35:1;;;;;23.976 fps;;;;;;YUV;4:2:0;8 bits;Progressive;;0.401;5.21 GiB (79%);;;;x264 core 104 r1703 cd21d05;cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.20 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21

Well, thatā€™s about the most horrible Paste Iā€™ve seenā€¦ :slight_smile:

I can see youā€™re still using MKVMerge 4.2.0ā€¦ did you remember to disable COMPRESSION on ALL TRACKS?

sorry, I just copied and pasted the ā€œcsvā€ output from the program :cry:

i downloaded the file like this. Anyway, this is one of the files. all my movies are not playing :mansad:

Check FAQ sections 4H and 4I.

Thanks, that worked !!!Ā  :manvery-happy:

Awesome. Ā Glad we got ya sorted.