WD TV Live is not able to build Media Library from my Seagate GOFLEX NAS

I just bought WD TV Live yesterday because it should be the best in market to read content from NAS drives, streaming almost all video and audio formats, and that it can retrieve movies meta data from the internet automatically (pictures, movie description, cast, trailer, etc…)

Streaming is working fine but through browsing GOFLEX as a network share but when I add the movies folder from the NAS to the media library, the media library doesn’t get updated and doesn’t retrieve any meta data for the movies in that folder, here is what I do,

1- Go to Setup → Media Library → Media Library Manager for Network Share → Add Network Share to Media Library.

2- For some reason, GOFLEX shows up under Mac Shares, so, Select Content Source → Mac Shares → GoFlexHome.

3- Enter User Name & Password, then choose the folder.

4- The folder shows in the Media Library Network Folders List with an ‘X’ in the icon, when I click on it, it says Read Only in the Media Library status entry.

I definitely noticed .wd_tv folder created under the Movies folder on the NAS drive which means it can write to the folder, I tried something mentioned in one of the posts in the WD forums here, where you set the workgroup in the WD Network Setting to the one you have in the GOFLEX configuration which I did but didn’t do any good,

I really appreciate any help here as I mainly bought this product to integrate it with my NAS drive as all the content is stored there and the Media Library is considered a core fundamental feature here.

See if the steps below help.

1 - Go to SETUP / NETWORK / CLEAR LOGIN INFO.
2 - Go to SETUP / SYSTEM / MEDIA LIBRARY / Library Manager … and DELETE all listed servers.
3 - Go to your NAS and make sure the WDTV has WRITE access to the share(s).
4 - Reboot your WDTV.
5 - Re-Connect to your Servers / Shares.
6 - After all “Compiling Media Library” is complete.
7 - Press the Red buton and change the content source to “My Media Library.”

You should then see the option to Get Content Info in the OPTION menu.

Thanks for your response, but this is exactly what I was doing, but I’ve done it again, who knows,

At step# 5, it adds the network share to the list but again with that same “X” with a Read Only Status in the Network Share Info window.

My question to you is about step# 3, is there a special way to verify that the GOFLEX user has write access to the folder? the user I am using is the one created while setting up the NAS drive in the first place and has a check in front of “Create as an Administrator” in the GOFLEX Admin Page.

On the other hand, WD TV was able to create that folder wd_tv on the root of the required folder, technically means it can write, so I am not sure why it is saying read only,

My technical Suspicion goes actually to why Seagate GOFLEX NAS drive is being detected in the WD TV as a MAC Network share in the first place, given that my drive is NTFS format, is that expected? could that be the problem? maybe WD TV is using a MAC parser to parse my drive and when it fails, it just gives a misleading message that it is read only, any other configuration I can check on the NAS drive?

Appreciate your help guys :slight_smile:

Leopard-CA wrote:

 

At step# 5, it adds the network share to the list but again with that same “X” with a Read Only Status in the Network Share Info window.

 

My question to you is about step# 3, is there a special way to verify that the GOFLEX user has write access to the folder? the user I am using is the one created while setting up the NAS drive in the first place and has a check in front of “Create as an Administrator” in the GOFLEX Admin Page.

 

On the other hand, WD TV was able to create that folder wd_tv on the root of the required folder, technically means it can write, so I am not sure why it is saying read only,

 

My technical Suspicion goes actually to why Seagate GOFLEX NAS drive is being detected in the WD TV as a MAC Network share in the first place, given that my drive is NTFS format, is that expected? could that be the problem? maybe WD TV is using a MAC parser to parse my drive and when it fails, it just gives a misleading message that it is read only, any other configuration I can check on the NAS drive?

 

Appreciate your help guys :slight_smile:

The NAS must be being detected as a Mac share because of the sharing protocol you have setup on the NAS (AFP).  It has nothing whatsoever to do with the filesystem on the NAS drive.  Tthe SMP cannot directly read the filesystem on the NAS–that is not how file sharing functions.

If the Mac share is not working then I would suggest you figure out how to setup a Windows/SMB/CIFS share on the   NAS instead.

The X and read-only status for the shares show there is a definite problem with how the shares are setup.  Fixing the problems are quite specific to your particular NAS, however, and I know nothing about it.