I recently switched to Verizon’s FiOS service and I can no longer connect to the internet with my WD TV Live HD box. I have an Actiontec MI424-WR router/modem. The WD box worked fine for the last year or so with my other ISP. I’ve seen some of the suggestions here on how to fix this problem, but I’ve had no luck. I have a wired connection and can see the WD box when I go to the admin screen of the router/modem.
It looks like your WD box has a default IP address and subnet mask (your router should be supplying this). Do you have your router set to be a DHCP server and automatically give out IP addresses to your devices?
Is your WD connected DIRECTLY to one of the four Switch Ports on the FiOS router? Are all the LEDs on both ends of the connection lit up correctly? Try using a different cable.
It is plugged into LAN port 1 and the LED’s are on. I’m currently using the same cable I was previously using without a problem and believe I tried a different cable already with no luck. It seems like it’s got to be a router setting of some kind.
I’ve reset everything and changed the cat5 cable, but no luck. Now the WD box seems to be restarting itself randomly or locking up on the main screen. Anyone have any ideas?
I am experiencing the same problem on two WD TV Live Plus boxes. One is hard wired, the other is wireless. I just received a new FiOS router about a few weeks ago, and everything was working. Now they will not automatically get an IP address. I entered the network settings manually for the hard wired box and got it working, but once I shut off the device it lost the settings. Just wondering if you got any further with this issue? If I find a solution I will post it. Thanks.