WD TV Live freezing when using when Mirror Screening (using miracast) with my Galaxy S5

Hi There

I was wondering if anyone can help.

I recently discovered I could mirror my Galaxy S5 onto my WD Live TV, which i was have been loving, HOWEVER …

It always connects no problem, and works happily for a while (I think about 2 hrs has been my max), and then all of a sudden it just freezes. The music stops (which is primarily what i’m streaming), and the WD Live TV is then completly unresponsive with a black screen. The only way I can fix it is by unplugging it, and then re-connecting once it’s booted up (which is rather annoying). On my mobile phone is simply says that it’s be disconnected (the phone itself is fine).

It seems to do it at completly random times (it doesn’s seem to be another program that’s causing it).

All my firmware is also up to date.

Has anyone else been having the same problem, does anyone know what’s causing it, and most importantly, how to fix it?

Thanks

Megan X

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp