WD TV Live freezes after 7-8 minutes


#1

Hi,

My newly bought WD TV Live freezes after running 7-8 minutes and shows error later.

I bought it last week from Singapore. When I plug in with my Sony Bravia (KLV-BX40) using HDMI, it shows an error (“Unrecognized signal. Please check device output”) just running after 7-8 minutes. I tried changing HDMI port and cable, also upgraded to latest firmware. I tested with other TV whether anything wrong with my TV, but no improvement.

Is there any solution of this problem without going for service? Please help…

Thanks.


#2

Are you playing from an attached drive or streaming over a network?.  If network, are you streaming wirelss g, n or are you wired?

You say you tested on another TV.   What were the results?

Have you tried a component connection instead of using HDMI?  If so, what was the result?

Just trying to narrow down where the problem is.