This is my first post, and an early warning, I am not educated in hardware/software related specs.
I have had my WD TV Live for only a few months, and it has been absolutely perfect since the moment it was out the box. However, the other day I was in the middle of watching something off a external harddrive I had previously seen with no issues when the screen went black, though the audio was still audible (it is plugged into speakers, not TV). I then backed out and tried to replay the file, only to get the Not Supported message. I then tried over 2 dozen files, from AVI, MKV, MP4, etc., and every single file prompted this error message. These files still work perfectly fine on the computer, and no matter what i’ve done (unplug, hard reset, factory default, update), every single file under the sun is supposively not supported… which obviously it is because I’ve accessed hundreds of files over the past few years. Ive looked at some other people’s postings and have not found anything quite like whats happening with mine. I may not be able to give specs due to inexperience and lack of time, so any ideas are more than welcome… I just dont know how knowledgable I’ll be with most questions.
Thanks all for any time spent~