few days ago I watched som mkv movies on my WD TV HD Media Player (Gen 1, FW 1.03.01 (11/2009)). Today I switched it on, try to start a video file to play, but only black screen… no video… no sound…
It is not a media file type problem, because I could play them few days ago.
Tried to reset to factory defaults, but it didnt help.
Menu is working good, but after choosing a video file, the screen goes black, “stop” button doesnt do anyithing, only way is to push the “back” button.
Thanks, but I wrote, that the problem is not with compressed file or not. I tried to play files that I have watched few days ago with the same player, from the same USB HDD.
It’s not dead, it just takes some effort to get it un-confused.
For most people, leaving it unplugged for 10 minutes, then selecting “Reset To Factory Defaults” in the settings, then once that’s done pushing the paper-clip reset button next to USB1, has been enough to unconfuse it.
For me, even that wasn’t enough. It didn’t start working again until I’d left it unplugged for 24 hours. Then it would play again until I played another file with compression in the headers, and then again wouldn’t play ANYTHING until it was reset.
So, at that point I stopped letting MKVMerge use compression when I made my encodes, and went back and “fixed” any that had compression.
Similar issues here. Luckily I unplugged it from powr this morning before going to work. Will check the mkv file which is causing problems and remux and then will try it again tonight. Thanks for the info.
I have similar problem. It won’t play anything saying that video cannot be played, and that i have to check supported formats. I tried with videos i watched but it won’t play anything. Do I have to try the same method or it is unknown issue for you. Thanx.