hi guys, i own a WDTV HD 1080P Media Player, which i connect to a WD 2TB MyBook Studio Edition II for viewing movies on an HD tv, most of the video files are avi and size below 2GB, the playback is fine.
recently i’ve started viewing video files over 2GB, in some cases the sound cuts out intermittently and also the video stutters, MP4 and MKV formats in all cases.
playing back the same 2GB+ files from a wd passport on a PS3 - video and sound is perfect.
do i need to upgrade my hardware or software ???
i prefer viewing video files through WD devices as it supports .SRT files.
Welcome to the forum. 
Can you provide some more info about your setup? E.g.
- WD TV Live or Live Plus?
- Firmware version?
- MediaInfo output for one of the problem files?
i’m in the UK, this is the model i own:
http://www.amazon.co.uk/Western-Digital-1080P-Media-Player/dp/B002VAVR4A/ref=sr_1_4?ie=UTF8&qid=1290625391&sr=8-4
Firmware version: 1.01.70
Seems MKV or AVI files work fine, no matter how large.
So it’s just MP4 files, here’s one at 1.25GB
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1.25 GiB
Duration : 1h 46mn
Overall bit rate : 1 685 Kbps
Encoded date : UTC 2010-07-22 13:02:51
Tagged date : UTC 2010-07-22 13:02:51
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 46mn
Bit rate mode : Variable
Bit rate : 1 256 Kbps
Maximum bit rate : 5 213 Kbps
Width : 720 pixels
Height : 384 pixels
Display aspect ratio : 1.875
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.189
Stream size : 958 MiB (75%)
Writing library : x264 core 67 r1162M f7bfcfa
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=7 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=12 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=12 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=1256 / ratetol=1.0 / qcomp=0.50 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=24000 / vbv_bufsize=24000 / ip_ratio=1.10 / pb_ratio=1.10 / aq=1:1.00
Encoded date : UTC 2010-07-22 13:02:51
Tagged date : UTC 2010-07-22 13:04:27
Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : 40
Duration : 1h 46mn
Bit rate mode : Variable
Bit rate : 125 Kbps
Maximum bit rate : 148 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Stream size : 95.3 MiB (7%)
Encoded date : UTC 2010-07-22 13:03:06
Tagged date : UTC 2010-07-22 13:04:27
sheikher wrote:
i’m in the UK, this is the model i own:
http://www.amazon.co.uk/Western-Digital-1080P-Media-Player/dp/B002VAVR4A/ref=sr_1_4?ie=UTF8&qid=1290625391&sr=8-4
Firmware version: 1.01.70
Ah. Looks like you have a one of the older models. This forum is for the newer Live / Live Plus models, so the firmware (and associated bugs) are not the same.
The forum to post in is this one:
http://community.wdc.com/t5/WD-TV-HD/bd-p/tv_hd
Copy / paste your last message there as a new topic, or ask a moderator to move this one (report the post). ;)
ok thanks.
but i’d like to know about the above file, will it play fine on a WD TV Live as i’m interested in it
I don’t see any cause for concern in the MediaInfo output, the file seems ok. Should work fine on one of the newer models. You could always try remuxing the file to MKV with MKVmerge GUI; remuxing only takes a minute or so (and you can embed the SRT into the MKV), and may get the MP4 files working on your existing hardware. Cheaper than trying a new player. 
