For a few days ago I bought My Passport Essential SE (WDBACX0010BBK-EESN) and I also have registered it on the website. Now I want to download WD SYNC, but unfortunately when I click on the Non-Restricted Dovnloads, it would writen: “There is currently no download (software, firmware, or driver) available for this product.” Also when I try to download the program from the other My Passport devices, then I get following message:
Restricted Software Download
You are not eligible to download the software.
What should I do?