WD Sync Os 5 no work Win10

I updated the system from os 3 to os 5 and the wd sync application for windows 10 does not work for me, will someone help? the device detects, I am logged in, but the info pops up anyway that “Unable to connect to the remote server”

my equipment is My Cloud EX2 Ultra

Hi @dzony85,

Please refer to the article How to Resolve WD Sync Issues:

For more information please check the below link: