I updated the system from os 3 to os 5 and the wd sync application for windows 10 does not work for me, will someone help? the device detects, I am logged in, but the info pops up anyway that “Unable to connect to the remote server”
my equipment is My Cloud EX2 Ultra
Hi @dzony85,
Please refer to the article How to Resolve WD Sync Issues:
https://support-en.wd.com/app/answers/detail/a_id/4667
For more information please check the below link:
https://support-en.wd.com/app/answers/detail/a_id/12800
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