I’ve crawled the WD community and knowledge base, with no success.
I have a 4T MyCloud with the latest firmware. The first computer, JB, synced it’s files to the device. SSH to MyCloud shows the files are there. Approximately 6200 files. The second computer, CS, will not sync the files. I’ve uninstalled and reinstalled WD Sync. The best I’ve seen is about 200 files sync, then WD Sync says its up to date. I’ve tried removing all the folders except the unremoveable “My Cloud” folder. I then tried adding Documents, Videos, Pictures and Music folders, one at a time, but to no avail.
According to two calls to tech support, only one folder will sync, even though the base install defaults to 4. I was also told that WD Sync will only sync folders 4 deep. One attempt with just “My Cloud”, dropping 1 file in to the directory on JB, synced to MyCloud, but even after an hour, the file did not appear on CS.
I’d like to use WD Sync and not a share, since my wife is not very technical/patient, so a share or web access would cause her immense frustration, especially when on the move.
Any ideas? I’m a Linux/Unix/Network Administrator, so feel free to be as technical or complex as needed.