For years I used WD Sync on my iMac (Macos 10.14.6) and my Macbook Air (Macos 10.14.6) with my WD MyCloud hard drive without any problems and synchronized folders with it.
A few months ago I exchanged the hard disk in my iMac for a faster SSD . I had to restore the system and all software from a Time Machine backup.
Everything runs fine, only WD Sync doesn’t work anymore. I simply can’t install WD Sync anymore, I get the error message “WD Sync Installer ended unexpectedly”. I downloaded the installer fresh from the WD homepage. I tried the following steps without success:
WD Discovery installed, and I sent the logs and other logs to WD’s support, who couldn’t or didn’t want to help me either.
WD Sync on my Macbook Air still works fine. I don’t know why I can’t reinstall it on my Mac. Support advises me to just sync without WD Sync and sync the files with third-party software instead.
But WD Sync ran great, I would like to use it and I don’t want to spend money on the sync software again.
Does anyone know how I can reinstall WD sync on the Mac?
PS: I can access MyCloud via the web browser, that works without problems, only WD Sync doesn’t work.