WD Sync Error: 'value cannot be null'

My Cloud OS 3 Personal & Network Attached Storage My Cloud
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1212×499 36.8 KB

Any advice on that error please, i’m unable to connect WD Sync app to the cloud

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Hi, what operating system are you running? Are you sure you have all the updates?

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Hi, the operating system is windows 10 and yes I have all the updates

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I also had this problem. In the end the solution was to uninstall it then download the latest version from WD.

Now it is working again,

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This problem reappeared and despite re-installing WD Sync again it will not go away.

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Same problem here. Few weeks back, all working good and than something happen. After that I’m not able to run sync. FTP and SFTP are working. I have all updates from WD…

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I suspect corruption of Sync’s database. I can’t help with that, sadly…

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What I did was to uninstall the WD Sync setup, restarted my computer and reinstalled it. After that it added my device without the “Value cannot be null” pop showing up.

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Thanks for the suggestion. It did not work for me.

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Did you do a clean uninstallation of all the WD Programs?