Can someone help me? I use my WDCloud for a couple month and all was OK.
But a local problem with PC and I reinstalled all the software. But now after installation, I can
t sign my device in WD Sync to MyCloud.com account. Strange but I can log on to my WDCloud account and dashboard as well. But cant synchronize the storage device. I do all manually.
And an option (Forgot password ) to recover password not working.
I tried Answer ID 10426 (that is How to change the password of a User account on a My Cloud)
I tried Answer ID 18623 ( How to Resolve WD Sync Issues)