WD Support, Problem Solving, and Service

Correction: SBrown responded and is helping.

You should still have access to your data locally via Windows Samba or macOS Finder while the content is indexing. Can you provide me your support case number?

Hello SBown,

The Case #201028-001645.


I don’t have access to my content while indexing: Everything is locked! The message is this: The folder “…” can’t be opened because you don’t have permission to see its contents.