WD Support Portal


#1

I cannot reset my password or get into my WD Support Portal account. Please help. I have tried to reset my password several times but it is very frustrating to the point that I am seriously considering never to purchase a WD product ever again. Someone please restore my faith in WD. It is pretty shook up at the moment.


#2

@SenorJalapeno What steps have you taken to try and change your password for the Support Portal? Did you click on I forgot my password? If you did, what happened? Did you get any type of message?

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Support Portal
https://westerndigital.secure.force.com/ind/?lang=en_US

Did you follow these instructions???
https://support.wdc.com/knowledgebase/answer.aspx?ID=11402&s=