I purchased my WD studio a few years ago and used it as a backup drive to store videos. At the time I was running a Windows system. Now I have a Mac and I am having no luck retrieving the files. My Smartware software says there are 0 KB on the hard drive when I know that there are plenty of files sitting there. I ran the diagnostic tool and it says the drive is fine. Unfortunately, when I click on the Retrieve tab, nothing happens.
Suggestions? Will I need to track down a windows computer to get access to my files?