WD Store Senior & Student discount UX and Sign Up for Email UX, are they BROKEN for you too?

Hi. I’ve tried from Edge, FireFox, and Chrome, from 5 different devices that are all up to date, Windows 10 pro, Android, iPadOS, and via 3 different internet connections, home LAN, direct cellular Xfinity, and Direct Google Fi, and each time the UX for STUDENT or SENIOR discount or “Sign Up for Email” (via site footer) are all broken and unusable… Can anyone else try them and share what they experience?

We are sorry to hear about your experience. We would recommend you clear your browser’s cache memory or try using a different browser. If the issue still persists we would recommend you contact our online support team (https://shop.westerndigital.com/)

Hi there! I’m wondering if the issue has been resolved, or if there is still a problem.

Hi. I’m a little late to the party, but I think this might still help someone. By the way, the support team is really quick to resolve such issues. I had similar issues with the user interface of the WD store with the student and senior discounts and the subscription option. This seems to be a common problem, as I have also tried several browsers and devices, all to no avail. Contacting WD support directly helped. By the way, for those looking for academic resources, EduBirdie https://essays.edubirdie.com offers free sample essays that may be useful for students.