WD Software-yes but virtual CD-No & therefore no drivelock available

I have WD Smartware on my brand new  My Passport Essential SE drive. But  there is no vritual CD drive visible in My Computer, and I can’t setup security on the drive because it doesn’t appear in the WD Smartware window.

The new drive is only visible as a normal drive in My Computer.

I have three other WD external drives, all of which show up in the WD Smartware window, but not the new one.

What could be wrong?

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support