WD SN570 500 GB 'No erase available'

Hi everyone,
when i try to secure erase via WD Dashboard program, it says like :

‘No erase is available, please use your system BIOS to erase the device.’
What can i do to solve this problem? Thanks .

Hello,

We would like to gather more information about the issue so, we request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to address your concerns and, we’d happy to help.

Also, how can i unfreeze the security thing?