WD Smatrware problem

[all100]

Hi :
h just installed WD Smartware pro and manage the first backup …during the process of backing up I foud
some files can not be copied as the image appeared

…the files is some pages and video and photos,mp4, exe …etc …I don’t know why ?

1. thanks

Win / 8.1

WD Smartware ver : 2.4.10

[ArMak]

Hello and welcome to the WD community.

For how long has this backup been running? Sometimes the software states that some files did not get backed up but then, backs them up after a while, this is why i asked for how long this backup had been running.

[all100]

thankyou 

on every backup …don’t know why ?  

I Uninstalled it …