WD SmartWave Setup (x64) won't open! Windows configures files, then nothing! It disappears!

WD SmartWave Setup (x64) won’t open! Windows configures files, then nothing! It disappears!

I’m on Windows 7 64-bit and have the latest flash installed.

I found this on the support website but it does NOT fix my problem:

http://wdc.custhelp.com/app/answers/detail/a_id/3786/related/1/session/L2F2LzEvdGltZS8xMzAzNDQwMDA5L3NpZC9mT2t6SDRzaw%3D%3D’

I’m about to return this HD back to Best Buy. I’m in complete disbelief that the installation won’t work without flash (but I have flash…). What were they thinking?

Thread moved to WD Software & Accessories: WD Smartware.

Hi there, why not using the drive with other software? I mean, the drive doesn’t need software to begin with and if you want a program to copy the files for you then since you have W7 why not using Windows Backup on your control panel? It is actually more powerful than Smartware and will make a mirror copy of your computer…