WD Smartware

Just got the new usb 3.0 3 tb my book  essential  drive thinking I could back up my wd my book live 3 tb drive that is on a network  but the smart ware wants to back up my computer to the essential drive and my live drive is locked  how do you unlock the drive so I can back it up ?? it tells you to click the the drive picture but when you do it gives a error message …

I thought these drives are suppose to work together ??:angry:

Hi, try pressing the reset button on the back of the my book live for 4 seconds and try again.